Predictive dialer · Cloud · Built for the German market

The cloud dialer for German-speaking call centers – worldwide.

VIP Call dials for your whole campaign, detects answering machines and instantly connects real conversations to the next free agent. In the browser, no hardware – whether your team is in Germany, the Balkans, North Africa or elsewhere.

Compare dialing modes
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Predictive Dialer

More conversations per hour

Pace 1–10 per campaign – the system calculates the lines from free agents and answer rate.

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Call center software

Dialer + CRM in one

Campaigns, customer cards, follow-ups, recording, AI checks and live supervisor in the browser.

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For Germany

From anywhere to Germany

German calling hours automatically, voicemail detection and quality control – for teams outside Germany.

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References

Companies that trust VIP Call

Calendra
CallFree Energy
EGC Callcenter
Joseph Digital
Leadnodes
Leads Home
Mayol Communication
SB Communication
The Win Call Center
Tria Group
TS Call
VoxxConnect
WattFox
Dialing modes

Predictive, power or manual – the right dialing mode per campaign

VIP Call supports all three modes. You decide per campaign what fits your list and team – and switch at any time.

ModeHow it worksBest for
PredictiveDials several numbers in parallel for the whole campaign and connects answered calls to the next free agent.larger lists and teams, maximum talk time
PowerAutomatically dials the next number for every free agent – no manual typing.smaller teams, valuable contacts
Manual / click-to-callThe agent starts the call from the customer card.callbacks, follow-ups, individual contacts

From anywhere to Germany

Your team works in the Balkans, North Africa or from home – calls run in the browser.

German calling hours

08:00–20:00 German time by default – enforced automatically, including daylight saving time.

Quality with AI

Transcript and AI check of every call against your script, QC approval before hand-over.

Billing per minute

Prepaid balance instead of hardware – prices per company, transparent in the panel.

More about the predictive dialer →
VIP Call

Built in a call center – for call centers.

VIP Call is the software our own teams use every day to call Germany. From the pace control to the AI quality check, every feature comes from everyday call center work – that’s why everything runs in the browser, without hardware and without lengthy onboarding.

Predictive DialerPower DialerWebRTCCRMAI quality check
DE · ENSupport in German and English
< 24huntil the first response
1–10Campaign pace – the system calculates the lines
0hardware needed – everything runs in the browser
01 — Services

Three building blocks, one goal: predictable sales

Team, leads and technology work together – use everything combined or book each part separately.

Call center teams

Well-rehearsed teams instead of months of recruiting – for outbound, inbound and appointment setting.

  • Native-level / fluent German
  • Sales, customer service, appointments
  • International or home office
  • Own package per company, transparent billing

Lead generation

Customer inquiries from our own channels – checked before they reach you or your partner.

  • Campaigns via Meta (Facebook & Instagram)
  • Own websites & landing pages
  • Quality check (QC) before hand-over
  • Direct hand-over to partners or your team

Cloud dialer & CRM

The software our own teams work with – available for your call center to rent.

  • Predictive, power & manual dialing
  • Call recording & live supervisor
  • Campaigns, follow-ups & callbacks
  • Balance billing, multi-tenant

Personal contact

One dedicated contact accompanies you from the first call to daily operation.

Transparent numbers

Live overviews of agents, calls and leads – no flying blind.

Fast start

After a short alignment call your team usually starts within a few days.

How it works
Your benefits

Why companies make calls with VIP Call

Less effort, more control: you focus on your business – we focus on the conversations.

No recruiting effort

Ready German-speaking teams instead of months of searching and training.

Predictable costs

Transparent packages and billing – no hidden costs, no hardware investment.

Measurable quality

Recording, QC checks and live supervisor secure the quality of every call.

Quickly scalable

More agents, more campaigns – the dialer adjusts the lines automatically.

We take care of everything – you don’t have to

  • Needs analysis & goal setting
  • Selection & training of agents
  • Setup of campaigns & phone numbers
  • Dialer configuration & pace
  • Quality control of leads
  • Reporting & live overview
  • Hand-over to partners or your team
02 — Dialer & CRM

The dialer that finds its own pace

Our campaign engine dials for the whole campaign, not per agent: you set the pace from 1 to 10 – the system calculates the number of lines itself from free agents and answer rate. Whoever picks up is connected to the next free agent instantly.

1–10Pace per campaign
AutoLines per free agent
LiveListen, whisper, barge in
0Hardware – WebRTC in the browser

Campaign pool

Calls go to the next free agent of the campaign – no idle time.

Pace 1–10

Adjustable per campaign; changes apply instantly, no reload.

Voicemail detection

Only real conversations are passed to the agent.

Browser telephony

Plug in a headset and go – WebRTC, no installation.

Call recording

Listen to calls anytime – for training and evidence.

Live supervisor

Listen, whisper and barge in – without the customer noticing.

Quality control (QC)

Leads are checked and approved before hand-over to partners.

Follow-ups & callbacks

Appointments are reminded automatically – no contact gets lost.

FAQ
03 — Process

From request to running sales

Four steps, one dedicated contact.

01

Send a request

Fill in the form – takes under 2 minutes.

02

Consultation

We clarify goal, volume and target group with you.

03

Setup

Campaign, team, numbers and dialer are set up.

04

Start & evaluation

Your team makes calls – you see the results live.

04 — Industries

Experience where the calls happen

Our teams call daily for energy and housing topics in the German market – and bring this knowledge into your campaign. Further B2C and B2B projects on request.

Photovoltaics
Heat pumps
Stairlifts
Energy consulting
Windows & renovation
Other B2C & B2B campaigns
DETarget market Germany
RemoteInternational teams & home office
QCQuality check before every hand-over
< 24hResponse to requests
Your request

This is how your free first consultation works

  • No costs, no obligation
  • Personal contact
  • Individual offer for your project
  • Your data is treated confidentially
  • Answer within 24 hours

We use your details solely to process your request – no spam. Details in the privacy policy.

< 24hResponse
0 €First consultation
1dedicated contact
Topics

Dialer and software in detail

06 — Questions

Frequently Asked Questions

Clear answers about the dialer, technology and getting started.

What is a predictive dialer?
A predictive dialer automatically dials several numbers at once and passes only answered calls to free agents. VIP Call calculates the number of lines per campaign itself – from free agents, answer rate and wrap-up time – and detects answering machines.
Does VIP Call work if my call center is not in Germany?
Yes. VIP Call runs in the browser – your team can work in the Balkans, North Africa or elsewhere. The calling window follows German time (08:00–20:00 by default) and is enforced automatically.
What does VIP Call cost?
Telephony is billed per minute from a prepaid balance; prices are agreed per company and volume. There is no hardware or phone system to buy. First consultation and demo are free.
What technology do I need?
A current browser such as Chrome or Edge, a headset and a stable internet connection. We set up numbers, campaigns and users together with you.
Does the dialer detect answering machines?
Yes. Answering machine detection filters out voicemail, so only real conversations are passed to the agent.
Can I record calls and listen in live?
Yes. Calls are recorded, shown as transcripts and checked by AI. Team leaders can listen in live, whisper or barge in. Observe the legal requirements on consent.
Is there a CRM?
Yes. Customer cards, questionnaires per product, follow-ups, callbacks and quality control (QC) are built in – dialer and CRM in one system.
How quickly can I start?
After a short call we set up users, numbers and campaigns – your team is usually ready within a few days.
07 — Get started

Free & non-binding consultation

We’ll get back to you within 24 hours – no obligation.

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